Shipping policy

SHIPPING POLICY — AMANTISTA

At Amantista, we strive to provide you with fast and secure service so you can enjoy your products as soon as possible. Below, we explain the details of our shipping methods, delivery times, and associated costs.

SHIPPING METHODS

We work with UPS, USPS, and FedEx courier services to ensure that your order arrives safely and on time. The available shipping methods depend on your location.

PROCESSING AND SHIPPING TIMES

  • Order Processing: All orders are processed within 1 to 3 business days after payment confirmation. Please note that holidays and weekends may delay processing and delivery.

  • Domestic Shipping (USA): Estimated delivery times for shipments within the United States are 3 to 7 business days from the time your order has been processed and shipped.

SHIPPING COSTS

Shipping costs depend on the destination and total size of the order. During the checkout process, you will see the exact shipping cost before completing your purchase.

SHIPPING CONFIRMATION AND TRACKING

Once your order has been shipped, you will receive an email with shipping confirmation and a tracking number. You can use this number to track your package in real time on the selected carrier’s website.

DELIVERY ISSUES

Amantista is not a logistics company and has no control over delivery times or package handling once handed over to the carrier.

  • Damaged Packages: If a package arrives with visible damage, report it to the carrier upon delivery. If the product inside is damaged or defective, please contact customer support within 24 hours of receipt at amantista.admin@gmail.com.

  • Lost or Missing Packages: If your package is delayed or marked as "delivered" but is missing, it is the customer's responsibility to contact the courier company directly to resolve the issue.

  • Delayed Packages: External factors such as severe weather or holiday demand may cause delays. Please track your package using the provided tracking number for carrier updates.

  • Returned Packages: If a package is returned to us due to an invalid address or failed delivery attempts, the customer is responsible for coordinating the re-delivery and covering any additional reshipping fees.